Testing Multi-Tenant SaaS Platforms Without Disrupting Customers

A team of developers could adhere to secure coding standards, keep dependencies updated, and still release a vulnerability to the public that nobody is aware of. The reason is simple: real attacks rarely are based on the checklist. An attacker can combine a weak authentication rule with a vulnerable API endpoint, evade the process of resetting passwords, or find that an account of a customer has access to other tenant’s information.

Professional penetration testing Brisbane businesses use for security assurance evaluates the systems from an adversarial view. Experienced testers don’t ask whether security measures are installed, but examine the possibility of their being circumvented.

The difference matters in Australian companies that handle sensitive assets such as medical records, financial information customer data, financial records or other assets that are considered to be sensitive.

Automated scanning only tells part of the story

Vulnerability scanners can be useful. They can identify obsolete code and headers that are not secure (CVEs) as well as known CVEs and obvious configuration issues. They don’t discern how an application ought to behave.

Imagine a website for customers who want to access invoices from another company and change their account numbers. Automated scanners will not notice anything wrong if a server is sending perfectly valid responses. A human tester can spot the error immediately.

Testing for penetration on the web is an amalgamation of automation and manual investigation. Testing focuses on authentication, session and access control in addition to injection risks, API behaviors, configuration weaknesses, and business processes.

SaaS environments pose security issues of their own

Cloud applications that are multi-tenant require special care when testing, as a single mistake can be devastating to many users at once.

Effective Saas penetration testing should examine tenant isolation, privileged functions, API authorization, role changes, account recovery, data exposure, and integrations with external services. Testers must understand not just if a feature works, but also whether it is able to be altered to alter the way that the development team would never have intended.

A user in a fundamental role, for example, might not be able to view administrative functions within the interface. It doesn’t necessarily mean the base API prevents them from calling it directly. Discovering that distinction requires active testing instead of simply looking at the screen.

Web applications that are modern and mobile are more susceptible to attacks

Today’s applications combine JavaScript front-ends, APIs and cloud services. They also contain integrations with third-party providers. A weakness can exist within any component, or in the trust relationship between them.

An extensive penetration test for web applications analyzes these connections. Testing can include checking how tokens are generated, whether sensitive endpoints enforce authentication on a regular basis, or what data that is that is controlled by the user can move between different services.

Siege Cyber specializes in this type of application testing and works with modern frameworks such as APIs, cloud-hosted platforms as well as complex architectures for applications instead of treating every website as a set of URLs to scan.

The report will help developers to fix the problem

Security vulnerabilities are only just a portion of the job. Security testing offers the most value when engineers can reproduce the issue, recognize the risks, and then address it with confidence.

Siege Cyber reports include evidence of reproduction, steps to reproduce, risk ratings, impact analysis, and remediation guidelines. The business stakeholders receive an executive explanation of the vulnerability while technical teams are provided with the detail needed to resolve the issue. It is possible to take action on critical conclusions during the engagement instead of waiting for final reports.

The retesting of the system after remediation provides another layer of assurance to ensure that the original problem has been resolved without creating a brand new system.

Penetration testing is an excellent tool for businesses looking to validate their systems, demonstrate compliance or gain greater confidence prior to an important release. Policies and automated tools cannot provide this. It provides them with a way to discover how skilled hackers could approach the software. Finding the answer before a real adversary has a chance to do so is what makes the process worthwhile.

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